Social capital features navigating the quality of knowledge management process in project-oriented organizations

Miković, Radmila and Čabarkapa, Obrad and Viduka, Biljana and Berić, Ivana (2023) Social capital features navigating the quality of knowledge management process in project-oriented organizations. International Journal for Quality Research, 17 (4). pp. 1011-1024. ISSN 1800-6450

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Abstract

The aim of this paper is to examine the relationship
between social capital and quality of knowledge management
process through the prerequisites embedded in internal and
external social links necessary for knowledge to be
successfully collected, transferred and used. The methodology
applied in this paper is based on a survey conducted among
215 nonprofit organizations from the European Union and
the Western Balkans that implement international
development projects. The results reveal that project-oriented
organizations are more inclined to links that come internally
from individuals and teams with similar relational and nodal
features while both internal and external structural and
cognitive features represent a field that should be further
deployed to enhance the quality of knowledge management
process. This paper empirically documents the relationship
between social capital and quality of knowledge management
process in project-oriented organizations, being a very rare
study of that kind in the nonprofit industry and generally the
social capital and quality of knowledge management
research.

Item Type:	Article
Uncontrolled Keywords:	Social capital, Knowledge management, Quality, Projects, Nonprofit organizations
Research Department:	Welfare Economics
Depositing User:	Jelena Banovic
Date Deposited:	28 Jun 2024 10:22
Last Modified:	28 Jun 2024 10:22
URI:	http://35.240.28.64/id/eprint/2055
Author Links:	[error in script] No links available.

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