Information and Communication Technology’s Skills among the Working Population of Serbia

Banović, Jelena and Pavlović, Dejana (2021) Information and Communication Technology’s Skills among the Working Population of Serbia. Economic Analysis : journal of emerging economics, 54 (2). pp. 118-127. ISSN 1821-2573

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Abstract

Major social shifts in the economy conditioned by Information and Communication Technology (ICT)
have led to equal shifts in the labor market. In this paper, the use of ICT skills in Serbia is presented
through an analysis of the microdata from the survey “The Usage of Information and Communication
Technology on individuals/households in the Republic of Serbia for 2020”. Results showed that Internet
users have increased in the last five years. According to results, in 2020, 78.4% of people between 16
and 74 used computers in the last three months. The number of unemployed who used a computer in
2020 was 83.6%, and the number of employed who used a computer was 92.7%. Students used
computers 99.8% in 2020. On the other hand, 96.3% of employed used the Internet in 2020, while
89.2% of unemployed used Internet at the same period. The use of e-government web services is
almost present to the same extent among students, the employed and unemployed. Unlike online
shopping, students are most likely to use e-government services, even though the employed and
unemployed both use online shopping equally. However, comparing statistical data, Serbia is not at
the European level in ICT usage , which can significantly jeopardise individuals' position in the labor
market. There are substantial distinctions between youth and older individuals, especially regarding
advanced skills. This affects the creation of digital exclusion, which increases the lack of resources that
can be employed in better-paid jobs. The main solution for solving the digital divide is education to
ensure equal competitiveness for all individuals on the labor market.

Item Type:	Article
Additional Information:	COBISS.ID=55936521
Uncontrolled Keywords:	ICT skills, working population, Serbia, labor market
Research Department:	Digital Economics Welfare Economics
Depositing User:	Jelena Banovic
Date Deposited:	14 Jan 2022 11:50
Last Modified:	14 Jan 2022 11:52
URI:	http://35.240.28.64/id/eprint/1740
Author Links:	[error in script] No links available.

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