Interplay Between Digital Technologies and Business Performance in Banking Industry: Global and Regional Perspectives

Musabegović, Ismail and Ozer, Mustafa and Lazić, Milena and Jovanović, Stefan (2021) Interplay Between Digital Technologies and Business Performance in Banking Industry: Global and Regional Perspectives. Ekonomika: časopis za ekonomsku teoriju i praksu, 67 (3). pp. 75-92. ISSN 0350-137X

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Abstract

In order to remain competitive on both domestic and global market as well as to satisfy
evolving consumers’ needs, modern banks must not ignore the potential of digital and smart
technologies. Taking into consideration the importance of digitalization as a new standard
in business practice, the aim of this paper is to evaluate the impact of digitalization on the
performance of banking sector globally and in SEE region. The main purpose of this paper is
to test if the investments in information and communication technologies (ICT) contribute to
the growth of profitability of banking sector as well as to the reduction of OPEX. In order to test
the influence of investments in ICT on banking performance adequately, the static panel data
models of fixed effects models were used. The results indicate that the influence of investments in
ICT on OPEX defers on global and regional level. The results also indicate statistically significant
positive relationship between investments in ICT and banks’ profitability in SEE region.

Item Type:	Article
Additional Information:	COBISS.ID=51282697
Uncontrolled Keywords:	digital technologies, smart technologies, investments in ICT, OPEX, profitability, banking industry
Research Department:	Digital Economics
Depositing User:	Jelena Banovic
Date Deposited:	30 Dec 2021 16:47
Last Modified:	30 Dec 2021 16:47
URI:	http://35.240.28.64/id/eprint/1696
Author Links:	[error in script] No links available.

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